UX assessment | Next Learning Education Management, Perth WA

Please fill in the website UX questionnaire.

The foundation

We need to learn about your users and what they like: this will help us generate new ideas and focus on what works now.

1. Who are your customers?(Required)

2. What do they love about you?(Required)

3. What makes you proud about your website/service?(Required)

4. What is the key metric you use to judge the success of your website?(Required)

5. Can you describe your sales pipeline?(Required)

Fix & improve

Let’s have a look at what is not working: once you know your pain points, you can improve them.

6. Where are your sales pain points?(Required)

7. What do you wish you knew about your website visitors?(Required)

Tech challenges

Ideally, your website should be easy enough to update without the help of a web developer.

8. Which platform is your website built on? (e.g. WordPress, Wix, Shopify). Can you do the following autonomously:(Required)

a. Update copy frequently

b. Understand user behaviour

c. Publish articles and blog posts

d. Run A/B tests

Acquisition channels

Once we know this, we can optimise for these channels and use the learnings about the successful channels to improve the weaker ones.

9. What is your main acquisition channel (or more than one):(Required)

a. SEO

b. Paid search

c. Display / Social

d. Email

e. Content marketing

10. Which of these channels work well for you? Why?(Required)

Future plans

We need to know where you want to go to help you get there.

11. In a perfect world, how would you website work?(Required)

12. What’s stopping you from doing this right now?(Required)

About you

Please tell us about you and your website.

Name(Required)

First Last

Email(Required)

Company Name

Website(Required)

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